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Janine Hook, Juris Doctor, Graduate Realtor Institute (GRI), Accredited Buyer Representative,  ePro, SRES
Sales Associate, Keller Williams Realty Premier Partners
  Home: (
360) 600-1050     Office: (360) 693-3336      Email  

JAMES A. FERNER
3345 East Lakeshore Drive
Tallahassee, Florida 32312
(850) 386-4780

jaferner@aol.corn

February 15, 2000

Ms. Janine Hook
Battle Ground, WA 98604

Dear Janine-

We want to thank you for your efforts in helping us to find just the right
property for our retirement. We are quite satisfied with our choice and are
pleased with the efficiency and expediency of’ the closing. Everything went quite
smoothly and Jim Jr. is in the process of moving in. We appreciate all the
assistance you have given Jim as he stepped in to handle things in our absence.

We are already looking forward to moving at the end of next year and are
confident that we will find Battle Ground to be a good community in which to
live. It certainly should offer the sense of community one expects in a smaller
town, with the added benefits of access to a dynamic metropolitan area, We are
looking forward to living there.

Overall we found the process of working with you in our efforts to find a
property to be a very good experience. We appreciated your knowledge of the
local area and market and your patience with our shifting in interest from lots to
houses and back again. 

You did a great job of screening properties to suite our interests and taste, particularly 
given the fact that we only had relatively short times to look when we were in the area. 
It helped make our limited time as productive as possible and enabled us to develop a 
good feel for the area and the neighborhoods which is important in deciding where to 
pick a property. Finally, your recommendations regarding mortgage sources, title 
companies and home inspectors were very good. 

They all were competitive in cost and did an excellent job in carrying out their functions. 
We have been quite satisfied with our whole experience.

We originally contacted you on the strength of your web site which we felt
was a very professional presentation of the services you offer and your approach
to the real estate business. Needless to say, you met our expectations. We would
certainly recommend that others looking for property in the area contact you and
if we ever decided to make a change we would certainly come back to you for
either listing our property or finding another.

Again, thanks for all you efforts on our behalf It was a good experience
and we are pleased to have had the opportunity to work with you.


Sincerely,

[signed] Jim & Betty

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